Last Updated: December 04, 2025

Introduction

Neo Concept (“we”, “our”, “us”) is committed to protecting your
privacy. This Privacy Policy outlines how we collect, use, disclose, and
safeguard your information when you visit our website
https://neoconcept.com (the “Site”) or engage with our services. By
accessing the Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us,
including but not limited to: – Name – Email address – Phone number –
Address – Project details or service inquiries

We may also collect non‑personal information such as browser type,
device information, IP address, and usage data through cookies or
analytics tools.

How We Use Your Information

We use collected information to: – Provide and manage our flooring
services – Respond to inquiries and customer support requests – Improve
our website, customer experience, and service offerings – Send
promotional or informational communications (you may opt out at any
time) – Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share
information with: – Trusted service providers who assist in operating
our business – Contractors or installers necessary for fulfilling
project work – Legal authorities when required by law

Cookies and Tracking Technologies

We may use cookies, tracking pixels, and analytics tools to improve
website performance and personalization. You may adjust your browser
settings to refuse cookies, though this may affect your experience on
the Site.

Data Security

We implement commercially reasonable measures to protect your
information. However, no electronic transmission or storage method is
100% secure.

Third‑Party Links

Our Site may contain links to third‑party websites. We are not
responsible for the content, privacy practices, or policies of those
websites.

Children’s Privacy

We do not knowingly collect information from children under 13. If you
believe such information has been collected, please contact us to have
it removed.

Your Rights

Depending on your location, you may have rights regarding your personal
data, including access, correction, deletion, or restriction. Contact us
for requests.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your
rights, contact us at: info@neoconcept.com